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Shipping & Returns
Everything about getting your RTB order - and what happens if a piece isn't quite right.
Delivery
Orders are steamed, wrapped and dispatched from our studio within 48 hours, Monday to Saturday.
Standard delivery is free on orders over ₦150,000.
Standard Delivery
2–4 working days, nationwide
₦3,500
Express Delivery
Next working day, Abuja only
₦7,500
Store Pickup
Lekki studio - ready within 24 hours
Free
Delivery times
| Destination | Standard | Express |
|---|---|---|
| Lagos | 1–2 working days | Next working day |
| Abuja & major cities | 2–3 working days | - |
| Nationwide | 2–4 working days | - |
| International | Coming soon - join the newsletter to be first to know. | |
Returns & exchanges
Changed your mind? No drama. Email hello@raniathebrand.store with your order number and we'll arrange the rest - including a rider pickup in Lagos.
- You have 7 days from delivery to request a return or exchange.
- Pieces must be unworn, unwashed and in original packaging with tags attached.
- For hygiene reasons, niqabs and underscarf caps are final sale unless faulty.
- Sale pieces can be exchanged or returned for store credit.
- Refunds are processed to your original payment method within 5–7 working days of us receiving the return.
Faulty or incorrect piece? That's on us - we'll replace it or refund you in full, including delivery, and cover the return shipping.